Tuesday, December 18, 2018

Holidays are coming... ImageR to the rescue!

The holiday package invasion is here! With ImageR, our revolutionary, smartphone-based, AI-powered package scanning function, you'll speed through delivery processing.

ImageR reduces the average time to enter packages from 54 seconds to less than 8 seconds! And with over 1.5 million packages logged by ImageR and over 800 buildings currently relying on it (see below graphs) the value of implementing ImageR is clear.

# of Packages Recorded with ImageR per Month

# of Buildings using ImageR has more than doubled over the span 
of 6 months from 349 to 780!

ImageR is already a part of the latest version of our GEO app (our iOS and Android app for management). Save your staff time and back strain by bring ImageR to your packages instead of schlepping them to your front desk work station!

See the screenshots below on where to find ImageR:

Or, watch our ImageR "How To" Video:

For more information, visit www.buildinglink.com or contact our support team at 1-877-501-7117

Thursday, December 13, 2018

Our Ad in Habitat Magazine

Check out our Aware! ad below for Habitat Magazine, set to be released in its January Issue.

BuildingLink's Aware! division is developing cutting edge technology, and with a client reach of over 4,600 luxury residential buildings across the U.S, Canada, and a number of International countries, Aware! has a comprehensive understanding of what concerns exist in property management, and thanks to our highly qualified engineers, how to solve them. 

Please visit us at www.Aware.BuildingLink.com for more information on our current solutions.

Do you have questions but don't know who to ask?
Contact our support team at support@buildinglink.com or our sales team at sales@buildinglink.com 

Tuesday, October 23, 2018

BuildingLink Skill for Amazon Alexa

BuildingLink's Skill for Amazon Alexa answers your residents' questions 24/7 - so you don't have to.

You may already be using or have at least heard of Amazon Alexa and the Amazon line of Echo products. When you combine this wonderful voice platform with the power of BuildingLink, you and your residents will experience one of the most fun and efficient ways of interacting with their apartment, the building and everything BuildingLink does.

We've demoed the BuildingLink skill for Amazon Alexa many times and residents have described their experience as magical!
"Oh yeah?  Well, what exactly does BuildingLink with Alexa know?"

Because our BuildingLink developers have made her supersmart, she can help alleviate your workload by answering most of their questions!
She knows if your residents have packages

If their dry cleaning has yet to be picked up

If the leaky faucet they spoke to maintenance about has been fixed

Encourage them! They'll be amazed at how much the BuildingLink skill with Amazon Alexa can tell them

Your residents can even ask BuildingLink Alexa: 
For their current account balance

For an updated management contact list

For realtime Fitness Center status info
Is it busy? Is the temperature comfortable?
Is one of the Peloton bikes available?

Quick Tip! To learn all that BuildingLink with Amazon Alexa can do, simply have them say, "Alexa, ask BuildingLink what can I say," and they will learn what she can respond to.

 BuildingLink with Amazon Alexa knows what's going on in your building for moments when your residents are curious about their community.

Events. Yoga Classes. Meetings. The details of any resident activities are easily accessible once they've begun to use the BuildingLink skill with Amazon Alexa.

And if absolutely nothing is going on, BuildingLink with Amazon Alexa knows what to do when they tell her to get their car because we've created a BuildingLink valet module that they can conveniently enable.

You already have a BuildingLink log-in, this means you already have BuildingLink Alexa!
1. Go to the Amazon Alexa app on your device
2. Search for the "BuildingLink Skill"
3. Log in with your BuildingLink username and password when prompted
4. That's it!

To launch the skill, simply say: "Alexa, open BuildingLink." Try it now on your own, or watch the video above to see it in action.

Amazon, Alexa and all related logos and motion marks are trademarks of Amazon.com, Inc. or its affiliates.
BuildingLink, ImageR, Ledger and all related logos and motion marks are trademarks of BuildingLink.com, LLC 

Still need help? Interested in more solutions?
Contact our support team at support@buildinglink.com or our sales team at sales@buildinglink.com 

Wednesday, September 12, 2018

BuildingLink Appoints Zachary Kestenbaum as new CEO

NEW YORK, Sept. 12, 2018 /PRNewswire/ -- BuildingLink, a pioneer in technology solutions for residential property management, announced the appointment of Zachary Kestenbaum as the company's new CEO, as of July 19, 2018. Zach is taking over the helm from his father and BuildingLink's founder, Jerry Kestenbaum, who stewarded BuildingLink since the company's inception 19 years ago.

"It has been a real privilege to work with Zach in growing the company over the past nine years he's been here, expanding from 950 properties in eight states to over 4,500 properties in 35 states and 33 countries, and in eight languages today," explained Jerry Kestenbaum. "He is extraordinarily well-prepared to take over as CEO; his impressive technological prowess and seasoned people skills are exactly the ingredients for sustained growth. He brings a generationally relevant intuition about the needs of millennials, baby boomers, and generations in-between."

Most recently, Zach worked as EVP of Sales at BuildingLink. As a seasoned executive, he has been instrumental in advancing the company's growth, driving product vision and strategy, and delivering a partner integration ecosystem that includes dozens of software and hardware providers.

The new CEO said, "I'm excited to take on the challenge of leading this most innovative company that is built on the talent of exceptional people and inspired by a celebrated tradition of creativity. I'm very thankful to my father, Jerry, for the tremendous vision and perseverance with which he transformed the residential real estate management industry over the last 19 years. He has taught me so much by example, and I hope to continue his trailblazing ways. I am incredibly excited to assume this new role and for the future of BuildingLink!"

Jerry will transition to a more focused role heading "Aware by BuildingLink," where he will devote his attention to building out client requests for innovative solutions in areas across IoT and sensor solutions, smart home, machine learning, and data analytics and visualization.

About BuildingLink

BuildingLink is the gold standard for property managers looking to enhance the total experience of people living in, working at, or managing luxury residential properties. Its innovative web-based platform offers the ultimate in efficient management, flawless communication, and enhanced living experience for residents. BuildingLink is also a recognized industry leader in adapting and integrating state-of-the-art technology – including OCR, mobile apps, biometric scanners, voice recognition, and front desk key lockbox systems – to upscale residential communities in 35 states and across 33 countries around the globe.

For more information or to request a demo, please visit buildinglink.com.


Stephanie Viszlay
1-212-501-7117, Ext. 545

Monday, April 16, 2018

What's on our Roadmap for 2018?

Yes, we know it's April already; we've been busy!

We’re so excited about the technology and solutions we are building for you in 2018 that we decided to devote an entire blog post to share some of the highlights of what you can expect.

It’s a fantastic list – an ambitious undertaking! But, since we’ve now grown our development team to 49 persons – including some of the best technologists anywhere – we are confident in our ability to create and deliver the below “magic”!

Here’s an outline of the six areas where you can expect exciting improvements:

1. Turbocharged Communications
...because property managers don’t have time for all that remembering, composing, correcting, and sending.
You communicate a lot. It takes a lot of time, and we know that. So, we are working on developing swift and easy ways for you to communicate with residents and employees, via:
  • Segmented Recipient Groups – Need to send communications only to residents with pets or residents with expired insurance policies? Or, what about communications only to front desk staff? Soon you’ll be able to narrow down your e-mail recipients to these, and to as many other niche groups that you can think of!  In progress
  • E-mail Content on Repeat – Save time and ensure consistent high quality with standardized e-mail text and formatting to use over and over again - like signatures, sentences, paragraphs, etc. - and create templates for communications (i.e. birthday greetings, emergency notices, and many other communications).  Summer
  • Scheduling and Automation – New rules-bound automated processes will empower us to perform certain actions based on YOUR specific criteria – set by YOU. You set the trigger, you set the action, we do the rest! – like automatically sending a welcome e-mail to new residents, or a reminder email for insurance renewals that are 60 days from expiring. Autumn
“Automation” is a big word for us at BuildingLink. You will be hearing a lot more about it – but not in this issue.

2. “Know and Go” Management Tools
...because busy property managers need the insights to make the right decisions, and to take action from anywhere, at any time.
Empowering property managers with smarter views of their operations and more accessible management tools has got to be a good thing, right? We’re working on delivering to management more:
  • Intuitive Dashboards & Analytics – Better understand what is working well, and what needs attention – including extensive benchmarking against buildings similar to yours, courtesy of BuildingLink’s expanded Manager Dashboard! Initial data addresses diverse performance metrics for core operations, resident engagement, communications quality, etc. In progress
  • Even More Manage-by-App Power – Our GEO mobile app will keep getting stronger….and stronger. Portable power for approving postings & amenity reservations, updating shift logs, filing incident reports, and sending emergency broadcasts…it’s all coming in 2018! In progress

3. Doubling Down on Resident Engagement
...because creating positive interactions and touch points between residents, staff, and community is a very good thing – for everyone!
Lots on our agenda here:
  • In-App Messaging – Enhancing two-way Resident – Front Desk/Office/Management communication. Summer
  • Class Sign-ups & Space / Room Reservations – Adding the ability for residents to register / sign up for classes. Autumn
  • Mobile App: Resident Lifestyle & Convenience Services – Integrating neighborhood vendors and building services (i.e. housekeeping or pet sitting) curated by building management, and conveniently accessible!   In progress and ongoing
  • Intelligent Living – Giving your residents a taste of the future with sensor-enabled activity dashboards like Aware-FC for fitness centers, and optional voice interfaces (Amazon Echo) for building activities. In progress

4. Efficient Vendor Management (Yeah, it really can be!)
...because so little has changed in the last decade as far as efficient tools for managing vendors…maybe, it’s time already for a bit of BuildingLink help.
  • Simplified Vendor Insurance Tracking – Our vendor insurance tracking feature will simplify the process of requesting, storing, and reviewing Certificate of Insurance (COI) to minimize compliance risks for busy property managers.  Autumn/Winter
  • Easy Online Purchase Orders – Bring consistency and transparency to your building’s purchasing activities, and identify purchasing patterns and opportunities to save money.  Summer/Autumn

5. “Near-Magic” Solutions for your Busiest Activities
… because we finally figured out how to make them happen! – Yea! You’ll never want to go back to the old way!
These solutions are being built – your staff will love them:
  • Painless Package Management – Your staff can enter packages in one simple step - using nothing more than their smartphone camera! ImageR™ by BuildingLink shrinks the package-logging time from 45 seconds to as little as 8 seconds! It's already available through your GEO app on Android devices! And be on the look-out in 2018, because ImageR™ will be coming to iOS devices near you!  In progress
  • Rapid Recurring Visitor Check-ins – Efficiently identify and monitor all authorized recurring visitors and contractors on premises to reduce administrative time – and free up front desk resources – to focus on greeting and tending to residents and visitors. In progress

6. Informed Living via “Smart Building Sensors”
…because, as a property manager, what you don’t know can hurt you, and does all the time!
Our newest technology initiative, “Aware!™ by BuildingLink” will empower property managers to make intelligent decisions by incorporating a growing selection of activity and environmental sensors, in areas (or on equipment) they want to monitor, and setting up real-time alerts.  In progress

Our first solution, Aware-FC™, is a set of sensors for your “Fitness Center” equipment. See exercise equipment usage patterns, replace underused equipment with more popular choices, or monitor air comfort levels. Residents, too, can check their BuildingLink App to see whether their favorite machine is available!

Aware-FC is our first “sensor solution” – and it's currently in use across 24 client fitness centers! Other sensor solution kits we will be working on in 2018 include environmental monitoring, leak detection, and elevator operations.


Six great areas of innovation –  which ones are most important to you?  Feel free to give us your comments and questions, or to suggest if there is something important that you think we’ve missed – because 2019’s roadmap planning will be here before you know it! E-mail us at roadmap@buildinglink.com.