Thursday, February 7, 2019

What's on our Roadmap for 2019?




BuildingLink 2019: Smarter, Sharper, Simpler

We’re listening. Over the course of 2018, we’ve heard from thousands of BuildingLink users. Maybe you offered some feedback to our sales team at a trade show, or called in to our technical support line, or emailed us a “customer comment”. You’ve told us which features you can’t live without, what modules are most important to your property, and where we can do even better.

We understand that modern residential communities are increasingly dependent on best of breed technology, and it’s more important than ever for those who work or live in them to have a software solution that is powerful, evolving, integrated, and flexible. With that in mind, we have set our 2019 development priorities!

We are proud to share with you our 2019 Roadmap of new features and enhancements that our team of more than 60 software developers will be working on this year.

Here are the six areas we’ll be focusing on:

1. Doubling Down on Design
Easy navigation, quick customization, and branding finesse makes all the difference.
Our BuildingLink management and staff users typically spend hours a day, every day, interacting with our software, so here is what we are prioritizing in the design, usability, and branding areas:
  • Management Site – An improved management site will give priority to administrative convenience, a fresh look, and actionable analytics. Look for a simplified software learning process for training new staff, and streamlined workflows for your more experienced team members. 
  • Email Templates – We’re enhancing our automatic notification emails with a new design, and giving you the option to add your touch of branding to them. We’ve also been adding features to our core Send Email module, and in 2019 we’ll continue this development by including options like customizable sender signature footers, automation rules, and a Resident Daily Digest email option.
  • Public Displays – One of our most frequent requests over the last few years, we’ll soon be launching a revamp of our Public Display module. Whether you’re displaying delivery information, your building calendar, or local transit schedules, expect sleek and modern aesthetics, greater flexibility, and more content options.
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2. Investing in Integrations
Feel like you’re being pulled in different directions? Let us be your anchor.
We are taking some bold steps in 2019 to help end your nightmare of too many, separate solutions. You’ve got one site for rent, two others for maintenance, an accounting app your nephew invented, a camera system that only works during Daylight Savings Time, and none of which work together! It’s time to let BuildingLink be the hub of your technology universe.
  • Property Management Software Integration – We already integrate with many of the most popular property management and accounting software programs, but will continue to incorporate more throughout the year, including the ability to view, sync and manage maintenance requests and display residents’ account information. And if you're in the market for a new accounting solution, keep reading to learn about our own entry into this race!
  • Access Control – New integrations with Brivo, Carson, and SMARTair will provide easy control of resident access to common areas, as well as smartphone “key” options. 
  • Online Proxy and Voting – Getting a quorum or voting in board elections can be tough when many unit owners live offsite, or are out of town. Make sure every voice is heard with the our upcoming online proxy collection and voting features, accompanied by an enhanced multi-question survey module.
  • Package Lockers – For properties using an automated package locker solution, expect new integration options to give your residents a simpler, more accurate experience.  
  • Faster Online Rent Payments – Implementing our “single sign-on” feature will give residents even faster, authorized access to their rent payment portal pages.
  • Voice-Activated Assistants – Later this year, Google Home users will receive the same voice-command capabilities that we currently offer to Amazon Echo/Alexa users. Questions about repair requests, packages waiting for pickup, staff directory, and building events are all just an “Okay Google” away. And keep your ear to the ground for even more capabilities with Amazon Alexa!
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3. Aware! by BuildingLink
We’re developing an array of sensible sensor solutions that won’t break the bank. 
See www.buildinglink.com/aware for more details.
  • Leak Detection and Shut Off – A burst pipe can cause hundreds of thousands of dollars worth of damage in minutes (especially overnight!), so we’ve created a Flow Detection and Burst Pipe solution that shuts off your valves automatically when an unusual water surge is perceived, effectively mitigating extensive water damage. Our related Leak Detection solution includes options to detect water presence, water level changes, overflow, and unusual in-wall or in-cabinet humidity spikes for rapid detection and response time. 
  • Parking Sensors – The Aware Parking solution tackles guest parking management via our IoT enabled sensors that monitor real-time occupancy of indoor and outdoor guest parking spaces. In addition to real time availability info, we’ll also provide management analytics to identify peak demand, average stay, and other usage patterns.
  • HVAC – With Aware, out of sight does not mean out of mind! Our Environmental Monitoring and Rooftop Mechanical solutions help fine-tune your systems for maximum, even comfort across all your common areas, and will alert you when rooftop equipment anomalies or malfunctions are detected.  
  • Smart Home – Internet-enabled devices are more popular than ever, but can present a real "duality"challenge for multifamily properties. Residents need quick onboarding and access to their unit's devices only, while managers need the ability to control, install and decommission all devices across all units. Later this year, we’ll begin working with beta-tester clients to provide this "duality": a Smart Home dashboard for property managers, as well as resident control within our BuildingLink Resident App.
  • People Counting – Our Computer Vision aka “People Counting” solution will give you utilization and traffic counts of individuals and objects present in or passing through a localized area, and provides traffic pattern information.
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4. Mobile App Enhancements
Because your staff and your residents live life on the go!
  • Resident In-App Messaging – Need to touch base quickly with your front desk or maintenance personnel? We’re excited to announce new chat features for 2019, with options for residents and staff to communicate directly in real time.
  • Enhanced Resident Services – Soon to appear in our resident app: a curated selection of useful vendors and services. Give your residents added value with in-app access to on-demand dry cleaning, shoe repair, handyman services, and more – available only to BuildingLink users and carefully vetted by us. 
  • GEO Communication Tools – Because your building emergencies can happen at any time, our GEO app will be enhanced to allow management to easily send group emails and emergency phone and SMS broadcasts to residents from their mobile device.
  • Parking Vehicle Management – Coming soon: building personnel can monitor parking areas with their smartphone by using our GEO app to verify parking permits, check vehicle information, and crack down on unauthorized parking.
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5. Core Module Upgrades
New muscles, bells and whistles for the functions you already use every day
  • Maintenance, Inspections, and Checklists – Some tasks involve more steps than can be captured in a single work request. Soon, you'll be able to create multi-step work orders and workflows for defining unit inspection checkpoints, organizing a list of daily tasks, and coordinating more complex projects among multiple staff members. You’ll also see enhancements like the ability to schedule work, collect resident satisfaction feedback, and more.
  • Amenity Reservations – We’ll be simplifying the Reservations module to feature a more user-friendly “time-slot” based structure, giving you more flexibility. Extra tracking fields will be added for recording the number of expected guests, setup requirements, and more. And we’ll be making the entire process more automated and seamless, including integrated payments.
  • Recurring Visitor Management – Our Quick Visitor Check-In feature will be released soon, and throughout the year we’ll be working on more solutions to speed up the process of securely admitting frequent visitors and contractors.
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6. Ledger by BuildingLink
Because you wish every program were as easy as BuildingLink! 

Our newest technology initiative, Ledger by BuildingLink™ is a full-fledged property management and accounting program that seamlessly integrates with BuildingLink. It features paperless documents, tenant/lease management, legal tracking, violation tracking, drill-down financials, board reporting, invoice approval workflow, and alerts for court dates and expiring leases. It is currently in use by a number of beta users and is receiving great reviews!

Best of all, Ledger by BuildingLink is easy to learn and provides a clear, intuitive interface. It’s great for condos, co-ops, and rentals. Book a demo now!
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Six great areas of innovation – which ones are most important to you?  Feel free to give us your comments or suggest something important we’ve missed – because 2020’s roadmap will be here before you know it! Let us know what you think at roadmap@buildinglink.com

Monday, January 21, 2019

Burst Pipe Detection - a Double Header today for Aware!


The frigid 5 degree weather in NY has given us a chance to see how well some of our water and pipe monitoring sensors have been working.

The verdict? They are working pretty well!

In one building alone, our sensors detected two separate burst pipe events – one at 9am from the water tower pipes (see Figure A), and the other at 3:30pm from a 1st floor sprinkler head in the retail space (see Figure B).

See the full story below, as told by our two analytic graphs.

Figure A.






















What our sensors were able to detect
  • Water tower water level started dropping from 9am until 1pm.
  • Our sensor was able to pick up data that illustrated the water in water tank had been dropping about 3 centimeters an hour since 9am.
  • Water level stabilized at 10 centimeters lower than usual at around 1pm - now at 299cm water height, versus the usual 308cm. 
Conclusion: Cracked pipe leading from water tower was found and repaired in a timely matter (leak #1 of the day).


Figure B.
What our sensors were able to detect
  • Significant increase in riser pipe humidity that started at 3pm.
  • Increase in the overall basement humidity, also starting at 3pm.
Conclusion: Identified a major leak from the first floor sprinkler head (leak #2 of the day).


This technology is available, is reasonably priced, and works.  If you want to know more, please check out the AWARE-LD (leak detection) section of our website http://buildinglink.com/aware, or contact BuildingLink's Aware! division at aware@buildinglink.com.

Tuesday, December 18, 2018

Holidays are coming... ImageR to the rescue!


The holiday package invasion is here! With ImageR, our revolutionary, smartphone-based, AI-powered package scanning function, you'll speed through delivery processing.

ImageR reduces the average time to enter packages from 54 seconds to less than 8 seconds! And with over 1.5 million packages logged by ImageR and over 800 buildings currently relying on it (see below graphs) the value of implementing ImageR is clear.

# of Packages Recorded with ImageR per Month



# of Buildings using ImageR has more than doubled over the span 
of 6 months from 349 to 780!

ImageR is already a part of the latest version of our GEO app (our iOS and Android app for management). Save your staff time and back strain by bring ImageR to your packages instead of schlepping them to your front desk work station!

See the screenshots below on where to find ImageR:

Or, watch our ImageR "How To" Video:













For more information, visit www.buildinglink.com or contact our support team at 1-877-501-7117

Thursday, December 13, 2018

Our Ad in Habitat Magazine


Check out our Aware! ad below for Habitat Magazine, set to be released in its January Issue.

BuildingLink's Aware! division is developing cutting edge technology, and with a client reach of over 4,600 luxury residential buildings across the U.S, Canada, and a number of International countries, Aware! has a comprehensive understanding of what concerns exist in property management, and thanks to our highly qualified engineers, how to solve them. 

Please visit us at www.Aware.BuildingLink.com for more information on our current solutions.

Do you have questions but don't know who to ask?
Contact our support team at support@buildinglink.com or our sales team at sales@buildinglink.com 


Tuesday, October 23, 2018

BuildingLink Skill for Amazon Alexa


BuildingLink's Skill for Amazon Alexa answers your residents' questions 24/7 - so you don't have to.

You may already be using or have at least heard of Amazon Alexa and the Amazon line of Echo products. When you combine this wonderful voice platform with the power of BuildingLink, you and your residents will experience one of the most fun and efficient ways of interacting with their apartment, the building and everything BuildingLink does.

We've demoed the BuildingLink skill for Amazon Alexa many times and residents have described their experience as magical!
"Oh yeah?  Well, what exactly does BuildingLink with Alexa know?"

Because our BuildingLink developers have made her supersmart, she can help alleviate your workload by answering most of their questions!
She knows if your residents have packages

If their dry cleaning has yet to be picked up

If the leaky faucet they spoke to maintenance about has been fixed

Encourage them! They'll be amazed at how much the BuildingLink skill with Amazon Alexa can tell them


Your residents can even ask BuildingLink Alexa: 
For their current account balance

For an updated management contact list

For realtime Fitness Center status info
Is it busy? Is the temperature comfortable?
Is one of the Peloton bikes available?


Quick Tip! To learn all that BuildingLink with Amazon Alexa can do, simply have them say, "Alexa, ask BuildingLink what can I say," and they will learn what she can respond to.

 BuildingLink with Amazon Alexa knows what's going on in your building for moments when your residents are curious about their community.

Events. Yoga Classes. Meetings. The details of any resident activities are easily accessible once they've begun to use the BuildingLink skill with Amazon Alexa.

And if absolutely nothing is going on, BuildingLink with Amazon Alexa knows what to do when they tell her to get their car because we've created a BuildingLink valet module that they can conveniently enable.

You already have a BuildingLink log-in, this means you already have BuildingLink Alexa!
1. Go to the Amazon Alexa app on your device
2. Search for the "BuildingLink Skill"
3. Log in with your BuildingLink username and password when prompted
4. That's it!

To launch the skill, simply say: "Alexa, open BuildingLink." Try it now on your own, or watch the video above to see it in action.

Amazon, Alexa and all related logos and motion marks are trademarks of Amazon.com, Inc. or its affiliates.
BuildingLink, ImageR, Ledger and all related logos and motion marks are trademarks of BuildingLink.com, LLC 



Still need help? Interested in more solutions?
Contact our support team at support@buildinglink.com or our sales team at sales@buildinglink.com