Monday, April 16, 2018

What's on our Roadmap for 2018?

Yes, we know it's April already; we've been busy!

We’re so excited about the technology and solutions we are building for you in 2018 that we decided to devote an entire blog post to share some of the highlights of what you can expect.

It’s a fantastic list – an ambitious undertaking! But, since we’ve now grown our development team to 49 persons – including some of the best technologists anywhere – we are confident in our ability to create and deliver the below “magic”!

Here’s an outline of the six areas where you can expect exciting improvements:

1. Turbocharged Communications
...because property managers don’t have time for all that remembering, composing, correcting, and sending.
You communicate a lot. It takes a lot of time, and we know that. So, we are working on developing swift and easy ways for you to communicate with residents and employees, via:
  • Segmented Recipient Groups – Need to send communications only to residents with pets or residents with expired insurance policies? Or, what about communications only to front desk staff? Soon you’ll be able to narrow down your e-mail recipients to these, and to as many other niche groups that you can think of!  In progress
  • E-mail Content on Repeat – Save time and ensure consistent high quality with standardized e-mail text and formatting to use over and over again - like signatures, sentences, paragraphs, etc. - and create templates for communications (i.e. birthday greetings, emergency notices, and many other communications).  Summer
  • Scheduling and Automation – New rules-bound automated processes will empower us to perform certain actions based on YOUR specific criteria – set by YOU. You set the trigger, you set the action, we do the rest! – like automatically sending a welcome e-mail to new residents, or a reminder email for insurance renewals that are 60 days from expiring. Autumn
“Automation” is a big word for us at BuildingLink. You will be hearing a lot more about it – but not in this issue.

2. “Know and Go” Management Tools
...because busy property managers need the insights to make the right decisions, and to take action from anywhere, at any time.
Empowering property managers with smarter views of their operations and more accessible management tools has got to be a good thing, right? We’re working on delivering to management more:
  • Intuitive Dashboards & Analytics – Better understand what is working well, and what needs attention – including extensive benchmarking against buildings similar to yours, courtesy of BuildingLink’s expanded Manager Dashboard! Initial data addresses diverse performance metrics for core operations, resident engagement, communications quality, etc. In progress
  • Even More Manage-by-App Power – Our GEO mobile app will keep getting stronger….and stronger. Portable power for approving postings & amenity reservations, updating shift logs, filing incident reports, and sending emergency broadcasts…it’s all coming in 2018! In progress

3. Doubling Down on Resident Engagement
...because creating positive interactions and touch points between residents, staff, and community is a very good thing – for everyone!
Lots on our agenda here:
  • In-App Messaging – Enhancing two-way Resident – Front Desk/Office/Management communication. Summer
  • Class Sign-ups & Space / Room Reservations – Adding the ability for residents to register / sign up for classes. Autumn
  • Mobile App: Resident Lifestyle & Convenience Services – Integrating neighborhood vendors and building services (i.e. housekeeping or pet sitting) curated by building management, and conveniently accessible!   In progress and ongoing
  • Intelligent Living – Giving your residents a taste of the future with sensor-enabled activity dashboards like Aware-FC for fitness centers, and optional voice interfaces (Amazon Echo) for building activities. In progress

4. Efficient Vendor Management (Yeah, it really can be!)
...because so little has changed in the last decade as far as efficient tools for managing vendors…maybe, it’s time already for a bit of BuildingLink help.
  • Simplified Vendor Insurance Tracking – Our vendor insurance tracking feature will simplify the process of requesting, storing, and reviewing Certificate of Insurance (COI) to minimize compliance risks for busy property managers.  Autumn/Winter
  • Easy Online Purchase Orders – Bring consistency and transparency to your building’s purchasing activities, and identify purchasing patterns and opportunities to save money.  Summer/Autumn

5. “Near-Magic” Solutions for your Busiest Activities
… because we finally figured out how to make them happen! – Yea! You’ll never want to go back to the old way!
These solutions are being built – your staff will love them:
  • Painless Package Management – Your staff can enter packages in one simple step - using nothing more than their smartphone camera! ImageR™ by BuildingLink shrinks the package-logging time from 45 seconds to as little as 8 seconds! It's already available through your GEO app on Android devices! And be on the look-out in 2018, because ImageR™ will be coming to iOS devices near you!  In progress
  • Rapid Recurring Visitor Check-ins – Efficiently identify and monitor all authorized recurring visitors and contractors on premises to reduce administrative time – and free up front desk resources – to focus on greeting and tending to residents and visitors. In progress

6. Informed Living via “Smart Building Sensors”
…because, as a property manager, what you don’t know can hurt you, and does all the time!
Our newest technology initiative, “Aware!™ by BuildingLink” will empower property managers to make intelligent decisions by incorporating a growing selection of activity and environmental sensors, in areas (or on equipment) they want to monitor, and setting up real-time alerts.  In progress

Our first solution, Aware-FC™, is a set of sensors for your “Fitness Center” equipment. See exercise equipment usage patterns, replace underused equipment with more popular choices, or monitor air comfort levels. Residents, too, can check their BuildingLink App to see whether their favorite machine is available!

Aware-FC is our first “sensor solution” – and it's currently in use across 24 client fitness centers! Other sensor solution kits we will be working on in 2018 include environmental monitoring, leak detection, and elevator operations.


Six great areas of innovation –  which ones are most important to you?  Feel free to give us your comments and questions, or to suggest if there is something important that you think we’ve missed – because 2019’s roadmap planning will be here before you know it! E-mail us at

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