Monday, December 1, 2014

Amenity Reservations – Now MOBILE – and Better Than Ever!

The recently updated Resident App gives residents a new option: Amenity Reservations.  Now, no matter where they are, residents will have the convenience of reserving property amenities, directly from their mobile device, with just a few touches.

But that’s not all, folks!  To make your residents (and you!) even happier, we’ve also released a whole new set of options to help you customize the availability of your amenities down to a “set it and forget it” level of precision.  With the ability to set different availability hours for each day of the week, specify blackout periods,  set maximum durations, or designate overnight/guest suite rules, we’ve aimed for a reservation requests process so streamlined, it basically works by itself!

Faster access to amenity availability and more flexible rules translate into a better experience for all.  With a reservations module that runs by itself, we think you’ll be pleasantly surprised by the amount of time you’ll save your residents (and yourself)!

Get Those Maintenance Requests off Your Plate . . . and into the Hands of Your Vendors!

You’ve got incoming maintenance requests – lots of them. Luckily, our latest updates now allow you to easily and completely dispatch those requests over to outside vendors – no phone call, fax, or email needed! Because you’ve got better things to do than be on the phone all day with vendors and outside contractors.

Best of all, creating and sending a vendor work order can be done in three easy steps:
1.   Select a vendor to handle the request.

2.   Attach photos or documents to detail the request.

3.   Send the request.

It’s that easy!

The amount of information your vendor will receive is completely up to you. Provide special vendor instructions. Attach terms and conditions documents. No matter what you need to say, will help you communicate it. Because we’ve given you plenty of options to ensure that these new features are tailorable to your company’s preferred way of assigning work to vendors.  So don’t delay  - today is a great day to start using our new vendor communications and work order functionality to get those maintenance requests off your plate!

Shine a Light on your Energy Consumption Patterns – We Have! And it’s Awesome!

You may remember   -  the energy startup that we mentioned in our Earth Day newsletter.  Enertiv’s solution  provides real-time transparency and feedback on energy usage and efficiency.  Their Energy Dashboard helps identify where money is being lost and also provides specific recommendations on savings and increasing sustainability. That sounded pretty good to us – so we got their system installed in our office!  And the transparency and accountability  is really a game-changer!   The Energy Dashboard gives us a real-time view not only of our own patterns and habits (good and bad), but also provides a great way to capture baseline data and to conduct A/B testing on some of the ideas our energy consultants are recommending, to see if they walk the walk, not just talk the talk.  If you are in the neighborhood, please stop in and ask to see our Energy Dashboard  in action!