Monday, March 24, 2014

Picture This: Our New Maintenance & Repairs Module (On Steroids!)

Bring on all your maintenance photos and documents! (We are ready for them)

If you need an easy way to store photos of your repair requests at different stages of progress, look no further than our new Turbocharged maintenance module.  By uploading photos and flagging their statuses (with captions like “Initial” “In Progress” or “Completed”), you can now track ALL stages of your repair requests at your building’s optimal level of detail. 
And uploading photos isn’t all – we’ve also added a “document-upload” tool!  So go ahead and upload your related purchase orders, vendor invoices, checklists, etc. in the new “Attachments” section of each repair request record. Now you and others can quickly locate all of your relevant photos and supporting documents right where you expect to find them. 
But wait, there’s more!  Every facility engineer we have spoken to has wanted a fast and reliable way to capture information and document procedures for their critical facility systems and equipment, so that it can be found quickly when needed – especially in emergencies.  So, while we were at it, we also added an “Attachments” section to the Equipment & Systems module, for photos and documents associated with your equipment and systems (boiler, elevators, air handlers, fire suppression systems, etc.)  Now you’ve got the perfect place to store those important warranties, bills of sale, manufacturer specifications – you name it – for the critical equipment and systems your building depends upon.
And we’re not stopping there. Soon, residents will be able to upload repair-request related photos from both their BuildingLink website pages and from the BuildingLink Resident Apps (iOS and Android),  and staff will be able to capture and upload maintenance photos in the field via the GEO app. Stay tuned for other potential goodies: we’re considering adding photo annotation tools for employee use (because we know you like drawing those circle and arrows – clarity, clarity, clarity!) Or maybe you’ve got another good idea you’d like to see us incorporate.  Let us know!


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