Friday, November 9, 2012

NEW FEATURE: What’s your (occupant) type?

Our development team has been hard at work building one of this year’s most asked for functionalities. As per usual - they delivered. That’s why we’re happy to announce that “Occupant Types” is now live on your management portal.

This extremely useful feature helps your staff identify the status of each resident in the building, based on the building type (rental, condo, co-op etc.). Why did everyone want it so badly? Glad you asked. Here's two home-hitting reasons:

1. This functionality will allow you to target specific occupant types when sending out emails, giving you the opportunity to craft your emails according to your audience (i.e. all current residents, versus leaseholders or owners only.)

2. Similarly, when posting library documents, you can choose exactly which occupant types have permission to view those documents (i.e. share sensitive financial info only with owners).

In addition to the "obvious" occupants (owner, renter, leaseholder, etc.), you'll be able to choose from a generous buffet of different occupant types. Naturally, you can choose which ones are appropriate to use for your property. Here comes the full list: Owner, Leaseholder, Shareholder, Homeowner, Co-owner, Sponsor-owner, Renter, Subtenant, Sub-lessee, Sublettor, Corporate Renter, Tenant, Resident, Co-Resident, Family Member-Spouse, Family Member-Child, Family Member-Other, Live-in Help, Roommate, Other Occupant, Guarantor, Agent/Broker, Client, Lease Assignor, Lease Assignee or Personal Assistant.

There's more information available for manager-level and board-level users under the "What's New?" tab on your management portal. If you have any questions about this new functionality, please contact our support team at

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