Friday, June 22, 2012

Now You CAN Take It With You… Unleash The Mobile Power of Geo!

Wouldn’t it be great if you could be in three places at once, all the time? Well, maybe nobody could literally be in three places at once, but imagine harnessing all the power of BuildingLink in one mobile device: you could record and deliver that incoming package, sign in that visitor at the front desk, and handle that maintenance issue on the third floor without ever having to be tied down to your PC. Well, imagine no more -- say hello to Geo, the handheld wireless solution that puts the magic of BuildingLink right at your fingertips.

The state-of-the-art Geo solution represents a quantum leap forward in building management technology. Using an iPhone or iPod Touch - and powered by the Geo app available for download from the online Apple store - Geo seamlessly accesses a property’s online BuildingLink database through an authentication key, and allows staff to remotely complete tasks typically done on a stationary PC, including visitor management and security, maintenance operations and front desk activities.

“This is a game-changer for property managers and staff,” says Jerry Kestenbaum, CEO of “Imagine authorizing entry to a vendor right at the service entrance…or accessing a resident’s emergency contact info from anywhere…or viewing the history of a maintenance issue during the repair without interrupting your work. It’s all possible through Geo.”

So what can it do? The question should really be what can’t Geo do. Geo improves visitor management and security with the ability to sign-in vendors at service entrances and remotely check guest permission instructions. Geo enhances maintenance operations by permitting users to document notes and capture repair photos onsite and in real-time. And Geo expands your “front desk,” allowing residents to sign for packages delivered right to their apartment door.

And that’s just the app. Add Geo’s optional hardware component (the Geo cradle), and you can really roam. The cradle, which weighs less than 8 ounces, is a sleek black casing that fits over any iPhone or iPod Touch and features a built-in laser barcode scanner and a magnetic stripe reader for scanning credit cards. With the click of a button, you can now scan packages from anywhere—the perfect solution for those extra-large parcels.

Don’t have internet in the basement? Outside the property walls? Not a problem. Geo’s local database allows it to roam where the internet isn’t; as soon as you’re back to internet-land, everything will synch up automatically.

Through only a word-of-mouth following, (we haven't even announced it yet - till today!) there are already over 600 users nationwide and a total of 10,000 app log-ins. “Our staff recently began using Geo and it is now an integral part of our day-to-day operations,” said Mike Pistilli, property manager of Pistilli Realty Group. “It allows access to all the tools and information we need anytime and anywhere, right at our fingertips. Geo is so hands-on, you have everything in your phone in real time without even going to the computer. Our building is running more efficiently than ever thanks to Geo.”

So bring a little Geo magic to your building; when it’s time to be in three places at once, you’ll need some!


  1. Replies
    1. Ok Justin, I am intrigued enough that I just got a used ipod touch to evaluate the software product. I'd consider myself (after forcing myself to buy an apple product) a loyal customer! I will let you know my observations.

  2. Hi Jeff,

    Thanks for the suggestion! While we do have resident apps for both iPhone and Android, right now this particular tool for management and staff is only designed for the iPhone, iPod Touch and iPad.

  3. Great, Jeff! We would most definitely categorize you as a loyal customer. I'm interested in hearing your observations. In April our mobile Apps were "put to the test" by Dr. BJ Fogg ( of Stanford University at a conference and we received really positive reviews and also some constructive feedback. We're always eager to get comments like yours. Thanks for giving it a try!

  4. I may have missed this but your new app only works on ios 5. I purchased an ipod touch 2nd generation as mentioned above. When I went to download the app it was not eligible for this older version. I now have to purchase another ipod touch (4th genereation this time) which comes with ios5. Although the ebay seller posted the ipod touch as a 3rd. generation it really was a 2nd. one so i'm trying to return it. Even so, it would be nice to have that noted somewhere as a pre-requisite. Oh an just as a side observation, the resident building link experience on ios4 and apple is inferior to the android version that I have been using for nearly a 9 months now. As you well know Justin, I'm not an apple fan, but I'm trying to give you an honest evaluation. Really looking forward to an android version of this app with tablet support.

  5. Hi Justin. Maybe you can help me. I purchased the proper ipod touch with ios 5 on it, installed the BuildingLink Geo and first up I want to tell you that this is an amazing advancement. You know me by now and will expect what I am about to say but I wish there was an android version.

    That being said this is something your company should be commended for. We currently have pool restrictions on weekends for residents bringing more than 4 guests. By checking them in as they are packages, and adding a note as to how many guests they have a permanent record can be made.

    One problem we are having though is with attaching a picture to the resident record. I get to the last step "save item" and it closes the program.

    I purchased this ipod touch to be able to take a picture of the resident and attach it to the record for our upcoming Republican National Convention in August. Do you know how this can be fixed?

  6. Hi Jeff - Best way to diagnose this glitch is to email or call the support team - at - and they will troubleshoot what is happening on your iPod. Pam, Nikki or Judy will work with you on it. The resident photo upload seems to work okay when we test it here. We've built some pretty cool diagnostic tools into the Geo app that should help figure out what is going on with your iPod and Geo.

  7. Support has confirmed the crashing of the app during uploading of resident pictures and after two weeks has not gotten back to me on a resolution. This has been duplicated by your support team, a user of the iphone on our management team, and confirmed by BuildingLink support. The app continuously crashes. I do not recommend this app at the present time until glitches and consistency is worked out. I will continue to evaluate and report.