Wednesday, September 30, 2020

CASE STUDY: How Ginsburg Development Company Manages The Reopening Of Their Amenities - With BuildingLink!

Re-opening Common Areas In A Pandemic:

"Avery and the entire BuildingLink Team were incredibly helpful as we began to set up our processes and procedures for the reopening of our amenities. They worked diligently and quickly with all of our Property Managers - across our entire portfolio - to ensure that our reopening was successful and safe."

      - Brian Dashnaw | GDC Director of Property Management

The Issues:

In July, Brian of GDC reached out to BuildingLink on behalf of his 12-property portfolio. After months of full closure of all the common spaces, such as pools, fitness centers, and community rooms, there was an urgent need to begin shaping some sort of plan for the safe reopening of these facilities - a plan that was compliant with all the local regulations and pandemic best-practices for social-distancing.

A list of requirements was compiled, which included (a) gathering the necessary attestations of health from residents looking to use the facilities, (b) limiting the maximum number of residents using a space at a given time, and (c) distributing access to limited resources equally and fairly across all residents.

The Solution:

The BuildingLink Support Team crafted customized suggestions and implementations to meet GDC's goals of a smooth and controlled reopening, which included implementing some of these useful platform features:

  • Rolling out a slotted, limited-quantity reservation structure for previously "Come one, come all" spaces, like pools and fitness centers.
  • Implementing mandatory liability waiver consents regarding compliance with health regulations, for all residents placing reservations.
  • Tweaking the rules regarding advance reservations, to guarantee that new reservations slots opened up each day.

The GDC portfolio also includes special situations where pools and other amenities are shared across multiple properties. BuildingLink's "Shared Amenities" functionality allowed for these new rules to be applied seamlessly across all buildings and all residents seeking to access these common spaces.

Service Uninterrupted:

Introducing these and other changes helped GDC smoothly reopen their facilities. Similar "reopening adjustments" were undertaken with many of our 5,000+ properties and property managers. Please contact us at support@buildinglink.com if you could use some help in optimizing your property's settings.

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